Mode - Rewards App Screens
I designed Mode’s rewards screen refresh, prototyped the flow, and conducted usability studies to determine the most valuable & invaluable screen features and ultimately shape the design of the product.
Rewards hi-fi prototype
Usability study
I outlined 5 scenario’s which involved participants to navigate to a specific feature or screen in the app. These included:
”You are at home with some friends and you want to order some food from Deliveroo, what’s the quickest way to find Deliveroo within Mode rewards to place an order?”
”You have a last minute work event to attend and you want to order some new clothes from ASOS. How would you best navigate without using the search function?”
”You want to book a hotel for a romantic getaway with your partner on Hotels.com but you are not comfortable making an expensive transaction on your mobile phone. Can you locate Hotels.com?“
”How would you transfer the journey to your desktop device?”
”After your recent purchases, you would like to view your earned rewards, can you show me how?”
